prajurit Casino & Sportsbook Data Care

This page describes what we collect when you use prajurit and how we keep that data protected. Our privacy approach centres on transparency — we tell you exactly what information we gather, why we need it, and how we use it. We do not sell your data to third parties, and we apply industry-standard encryption to all sensitive information.

When you register on prajurit, we collect your email, name, date of birth, and phone number. During Know Your Customer (KYC) verification, we also ask for government-issued ID and proof of address. These steps comply with anti-money-laundering regulations and help us prevent fraud. We keep this information secure and share it only with payment processors and regulatory authorities when required by law.

We want you to feel confident using prajurit across all our services — live-dealer tables, slots, sportsbook, and mobile app. Our data practices reflect that commitment.

What Data We Collect on prajurit

We collect different types of information depending on how you use our prajurit platform. When you create an account, we ask for your email, username, password, full name, date of birth, phone number, and residential address. This information identifies your account and helps us contact you about important updates.

During our KYC verification process, we request a government-issued ID (such as a passport or national identity card) and proof of address (utility bill, bank statement, or similar document). We use these to verify your identity and comply with financial regulations across all regions where prajurit operates, including Jakarta, Surabaya, Bandung, Medan, and Semarang.

We also collect information about how you use prajurit: which games you play, how long you play, your betting patterns, and your account balance. This helps us personalise your experience, detect suspicious activity, and improve our platform. We log your IP address, device type, and browser when you access prajurit so we can monitor for unauthorized access.

How We Use Your Data on prajurit

We use your information to operate prajurit securely and fairly. Your email and phone number let us send you account notifications, withdrawal confirmations, and security alerts. Your KYC documents confirm your identity so we can process deposits and withdrawals safely. Your payment information goes to our payment processors to complete transactions — we never store sensitive card or bank data ourselves.

We analyse your prajurit account activity to detect fraud and money-laundering. If we see suspicious patterns — such as sudden large deposits followed by rapid withdrawals, or multiple accounts from the same IP address — we investigate and may temporarily freeze your account pending verification.

We also use aggregated, anonymised data to improve prajurit. We study which games are most popular, when players typically use the platform, and which payment methods work best. This helps us decide which new games to add and when to schedule maintenance windows with minimal disruption.

Third-Party Services and Data Sharing

Our prajurit platform relies on third-party services that may see some of your data. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banks) receive your transaction information to process deposits and withdrawals. These companies have their own privacy policies and are bound by strict data-protection agreements with us.

We share information with law enforcement and regulatory authorities only when required by court order or applicable law. We do not voluntarily disclose user data to government agencies. Our servers may sit outside your jurisdiction, so your data could be subject to the laws of those countries — typically the European Union or secure cloud providers in Southeast Asia.

We use customer support tools that temporarily store chat logs and email exchanges. These logs help our support team resolve your issue faster. We delete them after a standard retention period unless we need to retain them for dispute resolution or legal compliance.

Account data

Email, name, date of birth, phone — used for account management and communication.

KYC documents

Government ID and proof of address — used for identity verification only.

Payment information

Transaction details shared with payment processors; sensitive card/bank data not stored.

Gameplay data

Game history, betting patterns, account balance — used for fraud detection and platform improvement.

Your Rights and Our Commitments on prajurit

You have rights over your data on prajurit. You may request a copy of all information we hold about you at any time. You may also ask us to correct inaccurate data (for example, if your address changes) or delete your account and associated records. We will comply with these requests within standard timeframes, though we may retain some data if required by law or to resolve disputes.

We apply encryption (SSL/TLS) to all data transmitted between your device and our prajurit servers. Your password is hashed and cannot be viewed even by our staff. We restrict access to personal information to staff members who need it to serve you — support agents, fraud investigators, and account managers.

We keep your data for as long as your prajurit account is active, plus a period afterwards to comply with financial regulations. If you close your account, we delete most personal information within weeks, though we may retain transaction records for tax or legal purposes.

Cookies and Tracking on prajurit

Our prajurit platform uses cookies to remember your login session, store your language preference, and measure how users interact with our site. These cookies do not identify you personally — they simply store a session token that links your browser to your account. You can disable cookies in your browser settings, though doing so may prevent you from logging into prajurit.

We do not use third-party tracking pixels or analytics services that follow you across the internet. We use only our own server logs to understand platform performance and user behaviour.

Contacting Us About Your Data

If you have questions about how we handle your data on prajurit, or if you wish to request access to, correct, or delete your information, contact our support team. We respond in English or Indonesian via email, in-app chat, or phone during standard operating hours. We aim to address all data requests within two weeks.

We may update this privacy policy from time to time. Major changes will be announced via email or in-app notification. Your continued use of prajurit after such updates means you accept the new terms. We encourage you to review this policy periodically to stay informed.